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PLEASE BE ADVISED: All ExpressMED Clinics will be CLOSED on Thursday, November 26th (Thanksgiving Day).

COVID-19 Information

During this unprecedented time, we are here to continue to be a source of up-to-date information and expert care.

On this page, you’ll find some answers to the most frequently asked questions that we continue to receive as well as links and helpful resources, like our telemedicine platform.

For the most up-to-date information on COVID-19, we urge you to visit the Centers for Disease Control (CDC) website (see link below).

CDC Website for COVID-19 Information
ARE YOUR CLINICS OPEN?

Yes – with some changes. At this time, our downtown Manchester location is closed temporarily, but will be repening soon. Our Manchester airport clinic is open Monday-Friday, 8:00am-6:00pm. Salem will remain open Monday-Friday, 8am-7pm and Saturday 9am-4pm.

Telemedicine is available Monday-Friday, 8am-7pm, Saturday 9am-4pm.

ExpressMED/BOAC locations
I DON’T WANT TO COME INTO THE CLINIC, WHAT CAN I DO?

Our telemedicine platform is the perfect way to access our local licensed medical Providers from the comfort of your home. You can access the platform through the link below (make sure you’re using Chrome or Firefox) or download the ExpressMED app in the App Store or Google Play.

Launch eVisit PlatformMore Information on Telemedicine
ARE YOUR CLINICS TESTING FOR COVID-19?

Yes.  COVID-19 Testing and Antibody testing are available at ExpressMED/BOAC in Manchester (airport) and Salem. Please call for an appointment. No walk-ins.

Find an ExpressMED/BOAC Clinic
WHAT ARE YOU DOING TO KEEP PEOPLE SAFE?

The health and safety of our patients, clients and staff is our highest priority. Please see our updated clinic protocols below for information on what our clinics are doing to keep everyone safe.

Clinic Safety Protocols

Using Telemedicine

We are proud to bring you expert medical care from our own local licensed medical Providers on a simple and secure digital platform. 

You can check out this video for a demonstration of how our platform works.

Have questions about telemedicine? We’ve answered a number of frequently asked questions (see link below).

Ready to use telemedicine? Click on the button below to launch our telemedicine platform from your computer or mobile device (be sure to use Chrome or Firefox browsers) or download the ExpressMED app in the App Store or Google Play.

Telemedicine FAQLaunch Telemedicine NowDownload App (iOS)Download App (Android)

COVID-19 Clinic Safety Protocols

The health and safety of our patients, clients and staff is our highest priority. To be sure that the patients receiving in-person care at our clinics are kept as safe as possible during this unprecedented time, we have implemented the following protocols:

STOP BEFORE ENTERING CLINIC

All patients are asked to STOP before entering the clinic and review the posting on the door.
If the patient is exhibiting any of the symptoms outlined on that document, they are directed to return to their vehicle with a questionnaire/patient information packet available at the door.

IN-VEHICLE TRIAGE

Once the patient is back in their vehicle, they are instructed to call the clinic. A team staff member will visit and collect the completed forms and a licensed medical Provider will review the patient’s information and determine whether or not they meet the criteria to come into the clinic or to remain in the vehicle.

IN-VEHICLE SCREENINGS

If the patient is to remain in the vehicle, the Provider will visit the patient to evaluate their symptoms and direct whether they self-monitor or should be tested COVID-19.

COVID-19 & ANTIBODY TESTING

Testing (Rapid antigen and lab-based PCR) is available at our Salem and Manchester (airport) clinics as well as antibody blood tests. Please call the clinic for an appointment.

Guide for self-observationManaging symptoms at home
IN-CLINIC VISITS

If the Provider has determined that the patient meets the criteria to safely enter the clinic, they are welcome to come inside the clinic for their visit without fear or risk of exposing themselves or our staff to the virus.

CLEANING & DISINFECTING

All clinics have increased their cleaning protocols and are paying close attention to all touch surfaces. Waiting rooms, main clinic areas, and exam rooms are cleaned continuously after every patient.

SOCIAL DISTANCING IN THE CLINIC

We have reduced the number of chairs in our waiting rooms and reconfigured our seating to give patients more space in an effort to comply with social distancing recommendations.

WHEN IN DOUBT – USE TELEMEDICINE

If you are concerned about putting yourself or anyone else at risk, our telemedicine platform is a safe, effective, secure way to have a visit with one of our local licensed medical Providers. Click on the button below to get started or downlod the ExpressMED app in the App Store or Google Play.

Launch eVisit PlatformDownload App (iOS)Download App (Android)